communicators want to achieve their purposes and create a favorable
climate at the same time. They want both success and satisfaction.
But an Internet site may get us to purchase an item using an abrasive
approach. The site may be successful at the expense of
producing bad feelings that deter us from making future
purchases at the site.
must create and maintain a favorable communicative climate.
Creating a favorable climate means satisfaction with your effort.
Even when we transmit messages, we are also receiving spoken and
unspoken messages from the other communicators. Receiving feedback
from others allows us to adjust and adapt to others so that we
may communicate more effectively.
and feedback are often misunderstood. Fortunately, barriers to
reception can be detected and corrected. Moreover, we can cultivate
habits that help make us better listeners when we are online or
must receive effectively. An online communicator as well
as a public speaker must listen to what the audience is saying.
Careful listening allows you to overcome potential barriers and
provides you with the gateways to communication.
In a communication encounter, we are simultaneously sending both
verbal and nonverbal messages. We strive to use understandable
and appropriate words as well as visual and auditory signals that
are meaningful. Transmissions require a harmony between the words
we use and unspoken messages we send.
must transmit effectively. The content and delivery of
your message must be in sync.
We arrange our messages in some order or sequence. The type of
organization we use depends on what we are trying to accomplish
and our audience. A sequence that is logical from the viewpoint
of the listener allows the listener to follow and understand us
more easily. Organization is enhanced with the use of transitions
and markers or "sign posts."
must be coherent. Internet communicators and discussants
must arrange their messages in a way that is clear to other people.
An effective communicator is organized.
are the six responsibilities or role requirements of the effective
online and off-line communicator. How
well we handle each responsibility has an important impact upon
how successful and satisfying our communication encounters are.
The responsibilities apply to online sessions as well as conversations,
interviews, discussions, and public speeches.
information Portal provides an in depth
knowledge of these requirements.
Click the link associated with each
requirement for additional information.
helps you design, construct, and evaluate online
and face-to-face messages.
on YourSidekick to guide you in making wise choices as you plan
your messages for your online and face-to-face audiences.
Options for the construction of message are applied to your specific
circumstances. Criteria for the evaluation of your messages are
is there for all phases of your communication projects -- from
imagining them to doing them to judging them.